Shipping & Cancellations
ORDER PROCESSING TIME:
My current production time is 1 - 2 weeks before shipping time. During peak season orders can take up to 3 weeks. Please place your order well in advance if possible.
SHIPPING METHOD: I ship by USPS First-Class with tracking. Insurance is NOT included.
DOMESTIC: Typically 3 - 5 business days (allow more time near holidays)
Please note that we can not combine orders or shipping charges on separate orders in order to be efficient.
All ready-to-ship items (when available) ship approximately once per week unless you specify you need an item ASAP in an email to admin@CrochetBabyProps.com. I will gladly ship out immediately when asked and available.
All items are shipped First-Class USPS mail with tracking within the United States. Package insurance is not included and is available at an additional cost.
If you are concerned about your shipment being misplaced, lost, or stolen at your shipping address, please request to purchase extra insurance as CrochetBabyProps is not responsible once packages leave my hands including neglect from the postal service.
RETURNED MAIL:
If a package is returned because the address provided to me was incorrect, I am not responsible for the cost of re-shipping it. I will contact you for the correct address and you will be responsible for shipping and handling charges before I can resend the package again.
LOST/DAMAGED BY USPS:
CrochetBabyProps is not responsible for any errors made by the postal service. If your package has be lost in transit please contact your local post office to file a claim.
REFUSED/UNCLAIMED MAIL:
If delivery is refused by recipient or package is unclaimed, I will not issue a refund unless the package returns back to CrochetBabyProps. Once the package returns, a refund will be applied for the cost of the items only.
SHIPPING INTERNATIONALLY:
At the present time, I am only shipping to the US.
CANCELLATIONS: Accepted
Request a cancellation within 3 days of purchase.
